Customer Service Representative - State Farm Agent Team Member
Herndon - VA
Customer Service Representative - State Farm Agent Team Member
Full Time • Herndon - VA
Responsive recruiter
Replies within 24 hours
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
ABOUT OUR AGENCY:
I opened my agency more than 30 years ago with a passion for helping people manage their risks, protect what matters most, and plan for their financial future. Today, our team of four continues to focus on building strong relationships and providing exceptional service to our customers.
I attended college and am proud to have a wonderful family, including grandchildren who keep life fun and rewarding outside of work. Over the years, I've enjoyed building a career centered around helping others while staying connected to the community I serve.
Our office culture is professional, energetic, and customer-focused. I'm looking for someone who enjoys building relationships, having meaningful conversations, and delivering outstanding customer service. The ideal candidate is positive, professional, and motivated to help customers while contributing to a supportive and successful team environment.
ROLE DESCRIPTION:
I opened my agency more than 30 years ago with a passion for helping people manage their risks, protect what matters most, and plan for their financial future. Today, our team of four continues to focus on building strong relationships and providing exceptional service to our customers.
I attended college and am proud to have a wonderful family, including grandchildren who keep life fun and rewarding outside of work. Over the years, I've enjoyed building a career centered around helping others while staying connected to the community I serve.
Our office culture is professional, energetic, and customer-focused. I'm looking for someone who enjoys building relationships, having meaningful conversations, and delivering outstanding customer service. The ideal candidate is positive, professional, and motivated to help customers while contributing to a supportive and successful team environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Thomas Ntuk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Crystal Excellence Award, and National Quality Award
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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